1. Refund Eligibility
At VFX KEY (“us,” “we,” or “our”), we strive to provide excellent services and products. Our refund policy outlines the circumstances under which you may be eligible for a refund, in compliance with card network rules:
You may be eligible for a refund if:
- You have been charged in error.
- We have been unable to deliver the services or products as described.
- We are in violation of the card network rules or regulations governing refunds.
2. Refund Requests
To request a refund, please contact our customer support team by [insert contact details]. When you request a refund, we will require specific information, such as proof of payment, details about the issue, and any information required to comply with card network rules.
3. Refund Process
Once your refund request is received, we will review it, adhering to card network rules and regulations. We will notify you of the approval or rejection of your refund. If approved, we will initiate the refund in accordance with card network rules.
Certain services or products may not be eligible for refunds due to card network rules. These exclusions may be outlined in the specific terms and conditions related to those services or products. If applicable, please refer to those terms and conditions for refund eligibility.
5. Contact Us
If you have any questions about our refund policy or need assistance with a refund request, please contact us at: